Petit Palace Arana Bilbao
Отзывы гостей
Very helpful team of receptionists. Attentive courteous and knowledgeable in giving details how to go around Bilbao. The room was exceptionally clean. The breakfast was surprisingly superb. The hotel is very near to anything tranport and Plaza Nueva. Soooo love this hotel.
Nathaniel
февраль 2024 г.
Amazing location, lots of bars and pubs around, walking distance from all the touristic spots. Very large and comfortable room, excellent shower. Very nice staff.
Ariel
февраль 2024 г.
The hotel has a great staff, very helpful and courteous (thanks to Kevin and Mikel for checking us in). Also, the breakfast buffet is good and their staff is really great. The hotel is centrally located, we met our tour guide in the square right across the street from the hotel. Also, the streetcar stop is next to the hotel, which can take you to the Guggenheim Museum, The hotel is in the old town district where all the shops, bars and restaurants are located. We were guests during the big power blackout in Spain and Portugal. It lasted only 2.5 hours and the staff were cool and helpful! Gracias!
Dennis
май 2025 г.
Perfect location. Hard to beat. They upgraded us the room with the balcony. Well worth booking this. The view, the sounds, the atmosphere is captivating. They left us cards, free water and we felt as home. Could stay there for two weeks no problem.
Emir
май 2025 г.
The location is great to visit key attractions and there are plenty buses/trams stopping nearby. The staff was so great. Nadia also gave us some gifts for our kids and was always going beyond to help us with our little one.
Elena
октябрь 2023 г.
Hotel is in the center of old town. We go everywhere by walk. The reception people, Nadia and Mery, are very nice and kind. And they speak English good. They inform us everything for old town. Like as, where to eat, to drink, to see. We parked our car near to hotel to a public parking place. Hotel give us a %10 discount ticket for parking fee. The room is same in booking website. Room facilities are like a 4 star hotel. We asked form Mery a kettle and she gave one. However, someone cooked something in it and it had bad smell, we couldn't use it.
Hayri
март 2025 г.
very well located for the Casco Viejo, the staff at the reception was great. the hotel is very clean and comfortable. it is difficult to get there by car -without a clear information about the parking facilities. see below
Alejandra
январь 2025 г.
This comfortable and very clean hotel has good beds and pillows, beautiful city views and the BEST breakfast buffet we’ve ever had in Europe. Lovingly prepared by Luz with Juanma as the gregarious “camarero” welcoming, seating and taking care of everyone, the food was perfect, of the best quality and quantity, and the coffee machine turned out delicious coffee as did the in-room coffee maker. The receptionist Nadia was exceptional and welcomed us to Bilbao. She is so friendly and clearly proud of her Basque heritage and city. She told us how to navigate the city easily and recommended our first meal at Rio Oja which was incredible. Her assistant Laura was also very kind to us.
Gomccall
июнь 2024 г.
We were very well received on the day of our arrival. We were able to drop off our suitcases while waiting for the room to be ready. A big thank you to Angel for his welcome, his smile and all the explanations he gave us to visit and get around Bilbao. The hotel is very well located in the heart of the old town with quick access to the metro and tram to get around outside and many bars and restaurants. We were able to go to see all the beaches up to Plenzia which is a beautiful seaside village. The room was very clean, the bed comfortable and the bathroom very functional. The hotel was quiet and our room overlooked the street but no problem with the double glazing.
Gregory
ноябрь 2024 г.
We thoroughly enjoyed our stay. The hotel is in a perfect location. Edu welcomed us on arrival and checked us in. All of the staff we very welcoming, greeting us every time we came and went. The breakfast spread was out of this world. We really appreciated that this is a planet friendly hotel. We would choose to stay here again and highly recommend to other travellers.
Gary
январь 2025 г.
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